Support Coordination, celebrating 12 months of turning dreams into reality


Mai-Wel Support Coordinators play an important role in ensuring participants goals and aspirations become a reality.

When a person with a disability receives their plan from the National Disability Insurance Agency (NDIA),Support Coordinators work with the participant in order to find services that best meet individuals’ needs and goals.

Mai-Wel has been providing Support Coordination for over a year, assisting more than 247 participants to build confidence and capacity to implement and manage their NDIS (National Disability Insurance Scheme) Plan.

For James Gibbs, one of these goals was to obtain his driver’s licence. Mai-Wel’s Support Coordination team were able to link James to a driving school registered through the NDIS. Within six months, James obtained his driver’s licence and has increased his confidence. James works at Mai-Wel’s timber business, assisting with the manufacturing of crates and pallets.

Lucy Crawford, General Manager of Participant Services at Mai-Wel believes Support Coordinators play a fundamental role.

“For many participants and their parents/carers,managing an NDIS plan is a very new and oftendaunting prospect,” said Lucy.

“The role of a Support Coordinator is to walk side by side the participant on their journey, building resilience, skills and capacity so the participant can take charge of their life to the best of their abilities.”

If you would like more information, please phone Mai-Wel’s Support Coordination Team on 4015 8900.

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About Us

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The Mai-Wel Group is one of the larger Disability Service Providers in the Lower Hunter Region, providing services and programs to more than 800 clients across nine Local Government Areas.

The Mai-Wel Group employs more than 170 local support and administrative staff in addition to 110 local supported employees. The ethos of The Mai-Wel Group carries throughout the organisation from management and staff, and on to clients.

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Phone 02 4057 2900


Head Office:
Unit 4/555 High Street, Maitland NSW 2320
Postal Address:
PO Box 835, Maitland NSW 2320
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