The perfect recruitment brew!


Crema Coffee Garage approached Mai-Wel LabourForce Solutions (MWLFS) in 2013 to help with recruiting a new staff member. Owners of Crema Coffee, Tim and Jane Peters, were recruiting for a Product Packager and Factory Hand for their warehouse in Newcastle.


Tim and Jane run a successful coffee business, specialising in coffee roasting, machines, training and café equipment. MWLFS identified a suitable candidate, Jacob, and were able to modify the recruitment process to include a practical component. This allowed Jacob to attend the workplace and complete the duties associated with the role, providing him with the opportunity to experience the role and working environment firsthand. 

This style of recruitment also gave Crema Coffee Garage the opportunity to see if Jacob had what they were after.

Providing the opportunity for demonstration, rather than an interview alone allowed Jacob to excel and prove that he was suitable for the role. After three years of working with Crema, Jacob decided to leave to pursue study. Tim from Crema contacted MWLFS to assist with recruiting for a replacement staff member. 

“Jacob developed and grew during his time with Crema, so much so that he was inspired to study and further his career. Mai-Wel LabourForce Solutions did such a great job in placing Jacob that we decided to contact them again to find someone to replace him”. 

MWLFS were able to work with Crema to set up interviews with a practical component to ensure jobseekers were well suited to the role. 

“Hiring through MWLFS has always been a fantastic experience. The team has always been very efficient in delivering and managing every aspect of the recruitment process and identifying the best candidates for the role”. 

“We were pleased to complete the recruitment process with MWLFS again and are excited to welcome Paul Ross to the team”. 

Paul has been in the role since mid-February and has a post placement support person, Maddi, who works with him twice a week to ensure he settles into the role.

Pictured above: Paul Ross and Jane Peters, Owner Crema Coffee

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The Mai-Wel Group is one of the larger Disability Service Providers in the Lower Hunter Region, providing services and programs to more than 800 clients across nine Local Government Areas.

The Mai-Wel Group employs more than 170 local support and administrative staff in addition to 110 local supported employees. The ethos of The Mai-Wel Group carries throughout the organisation from management and staff, and on to clients.

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Phone 02 4057 2900


Head Office:
Unit 4/555 High Street, Maitland NSW 2320
Postal Address:
PO Box 835, Maitland NSW 2320
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